Privacy Policy

Your privacy matters to us.

Last updated: January 2026

Introduction

Aisatsu LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website (aisatsu.co) and our applications.

Information We Collect

Information You Provide

We may collect information you voluntarily provide to us, including:

  • Contact Information: When you contact us through our website or email, we collect your name, email address, and the content of your message.
  • Support Requests: When you request support, we collect information necessary to assist you, such as device information and details about the issue you're experiencing.

Information Collected Automatically

Our website may automatically collect certain information, including:

  • Browser type and version
  • Operating system
  • Pages visited and time spent on our website
  • Referring website addresses

Our Apps

Our applications are designed with privacy in mind. We collect only the minimum data necessary to provide and improve our services. Our applications may collect the following types of information:

Analytics Data

We may collect anonymized usage analytics to understand how our applications are used and to improve user experience. This data may include:

  • App feature usage patterns and frequency
  • Screen views and navigation paths
  • Session duration and engagement metrics
  • Device type, operating system version, and app version
  • General geographic region (country or city level)

Analytics data is collected in aggregate form and does not personally identify you. We use this information solely to improve app functionality, optimize user experience, and inform product development decisions.

Crash Reports and Diagnostics

To maintain app stability and quickly resolve technical issues, we may automatically collect crash reports and diagnostic information when errors occur. This data may include:

  • Crash logs and stack traces
  • Device state at the time of the crash
  • Operating system and app version information
  • General device information (model, memory, storage)

Crash data is used exclusively for identifying and fixing bugs, improving app performance, and ensuring a stable user experience. This information is handled in accordance with industry-standard practices and is not used for marketing or advertising purposes.

User-Generated Content

Any data you choose to create, store, or input within our applications remains under your control. We do not access, share, or analyze the content of your personal data unless required to provide a specific feature you have requested or as required by law.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer support
  • Improve our website and applications
  • Send you updates about our products (only if you've opted in)
  • Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: We may share information with third-party service providers who assist us in operating our website and applications (e.g., hosting providers, analytics services).
  • Legal Requirements: We may disclose information if required by law or in response to valid legal requests.

Data Security

We implement reasonable security measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

  • Email: hello@aisatsu.co
  • Company: Aisatsu LLC
  • Mailing Address: 8 The Green STE B, Dover, DE 19901, United States